# Helpin

> A shared support and project workspace with configurable AI agents.

## Facts
- **Category:** [Customer Support Agents](https://agentsearchengine.app/category/support-agents)
- **Type:** Platform
- **Listed pricing:** Open source
- **GitHub stars:** 9
- **Primary repository language:** Go
- **License:** AGPL-3.0-only
- **Recorded repository push:** today (Oct 8, 2026)
- **Official site:** https://helpin.ai/
- **Repository:** https://github.com/helpin-ai/helpin
- **Listing on Agent Search Engine:** https://agentsearchengine.app/agents/helpin
- **Record checked:** October 2026

## Best for
Teams evaluating a self-hosted support workspace connected to project and customer context.

## Avoid if
You require a stable production release or every agent-runtime dependency included in the public repository.

## About Helpin
Helpin combines a shared support inbox, projects, CRM and knowledge with configurable AI agents and MCP integrations. Community 0.2 is beta: community application code is AGPL-3.0-only, public SDKs use Apache-2.0 and enterprise directories have separate terms. Self-hosting and AI providers add operating costs; managed Cloud is paid after a trial. Installation, agent execution and access to separate runtime dependencies were not tested.

## More tools in the category
Helpin sits in customer support agents. These are related catalogue records, not verified substitutes:
- [MaxKB](https://agentsearchengine.app/agents/maxkb) — MaxKB is an open-source platform for building enterprise-grade agents. · Open source · Platform · 23k★ · Python · GPL-3.0 · repository push 4 days ago
- [Sierra](https://agentsearchengine.app/agents/sierra) — Conversational AI agents for customer experience, built by ex-Salesforce leadership. · Paid product · Platform
- [Decagon](https://agentsearchengine.app/agents/decagon) — Enterprise-grade AI support agents for chat, email, and voice. · Paid product · Platform
- [Ada](https://agentsearchengine.app/agents/ada) — AI customer service agent platform that automates resolutions across channels. · Paid product · Platform
- [Fin by Intercom](https://agentsearchengine.app/agents/intercom-fin) — Intercom's AI agent that resolves up to 65% of support conversations. · Paid product · Agent
- [Mixdesk AI Agents](https://agentsearchengine.app/agents/mixdesk-ai-agents) — Customer-support agents with knowledge sources and configurable business tools. · Paid product · Platform
- [Aissist.io](https://agentsearchengine.app/agents/aissist) — Support and sales agents that work inside an existing helpdesk. · Freemium · Platform
- [Offboard.tech](https://agentsearchengine.app/agents/offboard) — Conversational exit interviews and churn feedback for subscription products. · Paid product · Platform

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Source: [Agent Search Engine](https://agentsearchengine.app) — an independent, hand-curated index of AI agents, MCP servers, and frameworks. Rankings are never sold; sponsored placements are labeled and never numbered. Full directory: https://agentsearchengine.app/llms-full.txt