# Robylon

> Build customer-support agents with knowledge, connected actions and human handoff.

## Facts
- **Category:** [Customer Support Agents](https://agentsearchengine.app/category/support-agents)
- **Type:** Platform
- **Listed pricing:** Freemium
- **Official site:** https://www.robylon.ai/
- **Listing on Agent Search Engine:** https://agentsearchengine.app/agents/robylon
- **Record checked:** October 2026

## Best for
Support teams comparing a hosted agent builder with helpdesk integrations and human escalation.

## Avoid if
You require self-hosted software or independently measured resolution rates before choosing a service.

## About Robylon
Robylon is a hosted platform for customer-support agents across chat, email, WhatsApp and voice. Its guides describe knowledge sources, connected tools, workflows and escalation to people. A free starter tier is limited to chat; additional channels and integrations depend on the paid plan. This documentation review did not operate an agent or verify the publisher's resolution and customer-count claims.

## More tools in the category
Robylon sits in customer support agents. These are related catalogue records, not verified substitutes:
- [MaxKB](https://agentsearchengine.app/agents/maxkb) — MaxKB is an open-source platform for building enterprise-grade agents. · Open source · Platform · 23k★ · Python · GPL-3.0 · repository push 4 days ago
- [Helpin](https://agentsearchengine.app/agents/helpin) — A shared support and project workspace with configurable AI agents. · Open source · Platform · 9★ · Go · AGPL-3.0-only · repository push today
- [Sierra](https://agentsearchengine.app/agents/sierra) — Conversational AI agents for customer experience, built by ex-Salesforce leadership. · Paid product · Platform
- [Fin by Intercom](https://agentsearchengine.app/agents/intercom-fin) — Intercom's AI agent that resolves up to 65% of support conversations. · Paid product · Agent
- [Decagon](https://agentsearchengine.app/agents/decagon) — Enterprise-grade AI support agents for chat, email, and voice. · Paid product · Platform
- [Ada](https://agentsearchengine.app/agents/ada) — AI customer service agent platform that automates resolutions across channels. · Paid product · Platform
- [Offboard.tech](https://agentsearchengine.app/agents/offboard) — Conversational exit interviews and churn feedback for subscription products. · Paid product · Platform
- [Mixdesk AI Agents](https://agentsearchengine.app/agents/mixdesk-ai-agents) — Customer-support agents with knowledge sources and configurable business tools. · Paid product · Platform

---
Source: [Agent Search Engine](https://agentsearchengine.app) — an independent, hand-curated index of AI agents, MCP servers, and frameworks. Rankings are never sold; sponsored placements are labeled and never numbered. Full directory: https://agentsearchengine.app/llms-full.txt