# Tidio Lyro AI Agent

> Answer support questions and run configured actions inside Tidio.

## Facts
- **Category:** [Customer Support Agents](https://agentsearchengine.app/category/support-agents)
- **Type:** Agent
- **Listed pricing:** Paid product
- **Official site:** https://www.tidio.com/ai-agent/
- **Listing on Agent Search Engine:** https://agentsearchengine.app/agents/tidio-lyro
- **Record checked:** October 2026

## Best for
Teams using Tidio that want a knowledge-based support agent with configurable API actions.

## Avoid if
You need a renewing free agent quota or expect the provider to undo changes made by your integrations.

## About Tidio Lyro AI Agent
Lyro is Tidio's hosted support agent for website chat and supported messaging channels. Teams provide website or FAQ knowledge, configure guidance and human handoff, and add API actions for tasks involving external systems. The initial 50-conversation allowance does not renew; continued use requires a paid quota. Actions need careful authentication and testing because Tidio does not roll back changes made through connected APIs. Agent performance was not tested.

## More tools in the category
Tidio Lyro AI Agent sits in customer support agents. These are related catalogue records, not verified substitutes:
- [MaxKB](https://agentsearchengine.app/agents/maxkb) — MaxKB is an open-source platform for building enterprise-grade agents. · Open source · Platform · 23k★ · Python · GPL-3.0 · repository push 4 days ago
- [Helpin](https://agentsearchengine.app/agents/helpin) — A shared support and project workspace with configurable AI agents. · Open source · Platform · 9★ · Go · AGPL-3.0-only · repository push today
- [Sierra](https://agentsearchengine.app/agents/sierra) — Conversational AI agents for customer experience, built by ex-Salesforce leadership. · Paid product · Platform
- [Decagon](https://agentsearchengine.app/agents/decagon) — Enterprise-grade AI support agents for chat, email, and voice. · Paid product · Platform
- [Ada](https://agentsearchengine.app/agents/ada) — AI customer service agent platform that automates resolutions across channels. · Paid product · Platform
- [Fin by Intercom](https://agentsearchengine.app/agents/intercom-fin) — Intercom's AI agent that resolves up to 65% of support conversations. · Paid product · Agent
- [Mixdesk AI Agents](https://agentsearchengine.app/agents/mixdesk-ai-agents) — Customer-support agents with knowledge sources and configurable business tools. · Paid product · Platform
- [Aissist.io](https://agentsearchengine.app/agents/aissist) — Support and sales agents that work inside an existing helpdesk. · Freemium · Platform

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