# Helpin vs MaxKB
_Customer Support Agents · independent comparison_

> Helpin and MaxKB need to be evaluated against the same task. The recorded use cases differ: Helpin — Teams evaluating a self-hosted support workspace connected to project and customer context; MaxKB — Enterprise RAG knowledge bases and support agents with workflow and MCP tooling. No performance winner is established by this catalogue comparison.

## Side by side

**Helpin**
- Open source · Platform · 9★ · Go · AGPL-3.0-only · repository push today
- Best for: Teams evaluating a self-hosted support workspace connected to project and customer context.
- Avoid if: You require a stable production release or every agent-runtime dependency included in the public repository.
- [listing](https://agentsearchengine.app/agents/helpin) · [official](https://helpin.ai/)

**MaxKB**
- Open source · Platform · 23k★ · Python · GPL-3.0 · repository push 4 days ago
- Best for: Enterprise RAG knowledge bases and support agents with workflow and MCP tooling.
- [listing](https://agentsearchengine.app/agents/maxkb) · [official](https://maxkb.cn)

## Key differences

- The recorded use cases differ: Helpin — Teams evaluating a self-hosted support workspace connected to project and customer context; MaxKB — Enterprise RAG knowledge bases and support agents with workflow and MCP tooling.
- Helpin's repository lists Go as its primary language; MaxKB's lists Python. This is not a list of supported user languages or SDKs.
- Recorded repository licenses differ: Helpin — AGPL-3.0-only; MaxKB — GPL-3.0. Check the product and service terms separately.
- Helpin has 9 recorded GitHub stars; MaxKB has 23k. Stars measure repository interest, not users or task performance.

## Which to choose

**Choose Helpin if:** Teams evaluating a self-hosted support workspace connected to project and customer context.

**Choose MaxKB if:** Enterprise RAG knowledge bases and support agents with workflow and MCP tooling.

## FAQ

**What's the main difference between Helpin and MaxKB?**
The recorded use cases differ: Helpin — Teams evaluating a self-hosted support workspace connected to project and customer context; MaxKB — Enterprise RAG knowledge bases and support agents with workflow and MCP tooling.

**Is Helpin or MaxKB better?**
Helpin: Teams evaluating a self-hosted support workspace connected to project and customer context. MaxKB: Enterprise RAG knowledge bases and support agents with workflow and MCP tooling. Run the same representative task and compare errors, setup and total cost before choosing.

**Is Helpin or MaxKB free?**
Helpin is listed as open source; check the software license and operating costs. MaxKB is listed as open source; check the software license and operating costs. Model, API, hosting and managed-service charges may apply independently of the software license.

**Which is more popular, Helpin or MaxKB?**
Helpin has 9 recorded GitHub stars and MaxKB has 23k. These counts do not measure active users, commercial adoption, reliability or which tool is better for your task.

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Source: [Agent Search Engine](https://agentsearchengine.app) — https://agentsearchengine.app/compare/helpin-vs-maxkb