Agent Search Engine

Issue 001 / A living technical almanac

System scan: active

Customer Support Agents · Head-to-head

Decagon vs MaxKB

Decagon and MaxKB are both customer support agents. Decagon is Enterprise-grade AI support agents for chat, email, and voice, while MaxKB is maxKB is an open-source platform for building enterprise-grade agents. 强大易用的开源企业级智能体平台。. Here's an independent, side-by-side look at how they compare — and which fits.

Decagon

Platform· Paid product

Enterprise-grade AI support agents for chat, email, and voice.

Visit Decagon
MaxKB

Platform· Open source

MaxKB is an open-source platform for building enterprise-grade agents. 强大易用的开源企业级智能体平台。

Visit MaxKB

Side by side

SpecDecagonMaxKB
TypePlatformPlatform
ModelCommercialOpen source
PricingPaid productOpen source
GitHub stars21,614
LanguagePython
LicenseGPL-3.0
Last activityJul 2026

Choose Decagon if

Enterprise support automation across chat, email, and voice with strong analytics..

Choose MaxKB if

you want an open-source, self-hostable option you control.

About Decagon

Enterprise-grade AI support agents for chat, email, and voice.

Full Decagon profile →

About MaxKB

MaxKB is an open-source platform for building enterprise-grade agents. 强大易用的开源企业级智能体平台。

Full MaxKB profile →
Signal inventory open — put your agent in front of people choosing oneReserve a signal slot →

More customer support agents comparisons

All customer support agents