Botpress
Build support agents with connected tools and a shared helpdesk.
Sources and review
Checked against public documentation on . Suitability guidance is our editorial judgment; this is not a performance benchmark or an endorsement.
Support teams building agents around knowledge sources, business tools and human escalation.
You require self-hosting or a paid plan with no automatic usage recharges.
About Botpress
Botpress is a hosted platform for customer-support agents. Its documentation covers visual and TypeScript builders, knowledge sources, integrations, webchat and a helpdesk for human escalation. A limited free plan is separate from paid plans, where conversation and AI-usage recharges can add costs automatically. Review those billing rules before connecting a live support queue. This source review did not operate an agent or verify resolution and security claims.
Botpress and related category tools
Alternatives guide →| Record | Stars | Pricing | ||
|---|---|---|---|---|
| Botpressthis listing | — | — | — | Freemium |
| MaxKB | 23k | Python | GPL-3.0 | Open source |
| Helpin | 9 | Go | AGPL-3.0-only | Open source |
| Decagon | — | — | — | Paid product |
| Fin by Intercom | — | — | — | Paid product |
| Sierra | — | — | — | Paid product |