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Record · offboardPlatformPaid productRecord checked Oct 8, 2026

Offboard.tech

Conversational exit interviews and churn feedback for subscription products.

Sources and review

Checked against public documentation on . Suitability guidance is our editorial judgment; this is not a performance benchmark or an endorsement.

Best for

Subscription teams gathering conversational cancellation feedback and routing structured reasons into existing systems.

Avoid if

You require self-hosting or independently verified cancellation, privacy and retention behavior before connecting billing.

About Offboard.tech

Offboard.tech is a hosted retention product that routes cancellation links to AI exit interviews. Its documentation describes a public interview route, structured feedback, webhooks and Zapier integration; the product also advertises retention offers. Pricing is usage based per completed interview. Review the exact billing integration and customer cancellation path before enabling automation. This documentation review did not conduct an interview, change billing or verify retention results and anonymity claims.

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