PolyAI
Build voice and chat agents with flows, tools and human handoff.
Sources and review
Checked against public documentation on . Suitability guidance is our editorial judgment; this is not a performance benchmark or an endorsement.
Teams building customer-facing voice or chat agents with connected workflows and transfer to people.
You need a published all-in voice rate or assume free account creation includes ongoing production calls.
About PolyAI
PolyAI provides a hosted platform for voice and chat agents. Agent Studio, a code-based development kit and REST interfaces configure knowledge, flows, tools and deployments. Documentation describes sandbox and live environments, telephony integrations and human handoff. Free account creation is distinct from ongoing voice operation, which the pricing page bills per minute through a quote. This review did not place calls, execute tools or validate latency, resolution or security claims.
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